Commercial property claims
Commercial Property Damage: First Steps
Initial actions for business owners and property managers.
Editorial status: draft — awaiting expert review. General information only.
People first
Account for occupants and follow your emergency action plan.
Notify stakeholders
- Your insurer or broker
- Landlord or tenants, per lease terms
- Lenders, if required
Track business impact
Record closures, lost revenue and extra expenses, which may be relevant if you carry business interruption coverage.
Coordinate vendors
Designate one point of contact for contractors and insurers.
Official resources
This guide is general educational information, not insurance, legal or financial advice. Your policy, insurer and state rules determine what applies to your situation.